u35 Privacy Policy

u35 collects the following types of information from players.

• Registration information: Includes name, date of birth, contact number, email address, and username.
• Financial information: Deposit and withdrawal records, payment methods (KBZPay, Wave Money, AYA Pay, CB Pay), and bank transfer details.
• Gaming records: Game history, betting history, bonus usage, and VIP level changes.
• Technical information: IP address, browser type, device model, cookies, and website usage patterns.
• Communication records: Live chat interactions and support email records.

u35 collects data in the following ways.

• Directly provided: Information that players provide themselves when registering an account, making a deposit, or contacting us.
• Automatically collected: Technical data collected via cookies, log files, and tracking pixels when you visit the website.
• Third parties: Data provided by payment processors and security verification companies.

u35 uses the data collected only for the following purposes.

• To carry out account registration, verification, and protection processes.
• To provide deposit, withdrawal, and payment services.
• To manage bonus, VIP reward, and promotion offers.
• To resolve player issues via 24/7 live chat and provide support.
• To prevent and detect illegal activities, money laundering, and fraud.
• To improve the quality of the website's services.
• To comply with legal obligations and requirements.

u35 does not sell players' personal data to third parties for advertising purposes.

u35 has put in place the following technical and administrative security measures to protect players' personal data.

• SSL Encryption: All data transfers are encrypted using SSL (Secure Socket Layer) technology, so third parties cannot intercept them.
• Access Control: Player data can only be accessed by designated staff, and access records are reviewed regularly.
• Data Storage: Player data is stored on secure servers and backed up regularly.
• Security Audits: Regular security audits are carried out to identify any vulnerabilities in the platform.
• Suspicious Activity Detection: Automated systems are in place to detect unauthorized access attempts.

There are occasions when u35 shares personal data with selected third-party service providers in order to deliver a good service. Cases where sharing occurs include —

• Payment companies: KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer services are involved to process deposits and withdrawals. Data is shared with them via encrypted connections solely to carry out payment processing.
• Technology service providers: Companies handling server hosting, communication services, and platform maintenance — they must operate strictly according to u35's instructions.
• Legal requests: Data will only be disclosed when a formal request is made by a legal authority, and where legally permitted, players will be notified if this occurs.

Outside the cases specified above, player data will not be disclosed to third parties.

Cookies and similar technologies are used on u35.mom for the following purposes.

• Essential cookies: Maintaining account login sessions, storing security tokens, and remembering football / game preferences — without these cookies the platform cannot run smoothly.
• Performance cookies: Used to understand which parts of the website are visited most often and to improve the service accordingly.
• Functional cookies: Used to remember language preferences, currency settings, and player preferences.

You can control cookies through your browser settings, but if essential cookies are disabled, some services may not work properly.

u35 deletes player data as soon as it is no longer needed. Data retention periods are as follows —

• Account-related data is kept for as long as the account remains open.
• Financial records are kept for as long as required by law.
• After a player closes their account, only financial data required by law is retained; all other data is deleted.
• Requests to delete player data will be fulfilled as long as doing so does not conflict with legal requirements.

u35 services are for adults aged 21+ only. u35 does not intentionally collect personal information from anyone under the age of 21.

If we become aware that a person under 21 has entered our database, we will immediately notify [email protected] and delete the relevant data.

u35 may update this Privacy Policy as needed. When updates are made —

• The revised policy will be shown at the top of this page with a "Last Updated" date.
• For significant changes, a notice will be sent to players through the contact channel linked to their account.
• Continued use of the website after any update will be considered acceptance of the revised policy.