u35 Terms & Conditions and Service Agreement

• The player must be at least 21 years of age.
• The player must be a person of sound mind who can make their own decisions.
• Access from countries or regions where gambling is restricted is not permitted.
• Each player may hold only one account. Duplicate accounts may be closed, and any remaining balances in those accounts may be handled at u35's discretion.

• Information provided during registration must be accurate and complete.
• If any information changes, it must be updated as soon as possible.
• Accounts opened with false or fraudulent information may be closed at any time.

Players are responsible for keeping their account login details (username and password) secure and must not share them with anyone. If any unauthorized access occurs, u35 support must be notified immediately.

• Minimum deposit: 20,000 Ks (for all services)
• Minimum withdrawal: 30,000 Ks

Withdrawal requests are normally processed within 15 minutes to 2 hours. Any delays may be caused by processing times on the bank or payment service side.

• Withdrawals are only permitted once a player's KYC (identity verification) process is complete.
• Winnings from bonus funds can only be withdrawn after the required wagering requirement has been met.
• If suspicious financial activity is detected, u35 may temporarily suspend withdrawals while an investigation is carried out.

All deposits are protected with SSL encryption. Players' payment information will not be shared with third parties except where required to process transactions.

u35 offers a 100% bonus on your first deposit, up to 500,000 Ks. To claim this bonus, you must wager the bonus amount 10 times (wagering requirement) before any winnings from the bonus can be withdrawn.

• Each bonus has its own specific conditions — you can check them on the u35 promotions page.
• Bonuses cannot be withdrawn directly as cash — they can only be withdrawn after the required wagering requirement is met.
• If bonus abuse or fraudulent play is detected, u35 will cancel the bonus and may void any winnings associated with it.
• u35 may change or discontinue bonus promotions at any time.

u35 has 3 VIP tiers: Bronze, Silver, and Gold.

• Bronze tier: up to 0.4% weekly cashback
• Silver tier: up to 0.8% weekly cashback
• Gold tier: up to 1.2% weekly cashback

Tier upgrades depend on player activity. Visit the VIP page to learn more.

Players must use fair play at all times. Games on u35 use a Random Number Generator (RNG).

• Exploiting software bugs, bonus loopholes, or technical vulnerabilities to gain an unfair advantage
• Using bots or automation software to play
• Colluding with other players solely to abuse bonuses
• Any play connected to money laundering
• Playing on behalf of a third party using their payment method

If any of these violations are found, u35 may immediately close the account and handle any remaining balance at its discretion.

If games are interrupted due to server errors, network outages, or software faults, u35 will resolve the matter as quickly as possible. Any bonuses or winnings received by a player as a result of an error may be reclaimed.

• To verify accounts
• To process payments
• To manage bonuses and promotions
• To provide customer service and support
• To prevent fraud and financial irregularities

• Players can request self-exclusion.
• Budget limits can be set.
• Play time limits can be requested through customer support.

If you need help, read our Responsible Gaming page or contact us at [email protected].

Under the following circumstances, u35 may suspend or close a player's account without prior notice—

• If a breach of these terms and conditions is found
• If fraud or money laundering is suspected
• If there are verification matters to address
• If the player requests it themselves (self-exclusion)

If a player wishes to close their account, they can contact [email protected]. Upon closure, any remaining eligible balance (excluding bonus funds) can be withdrawn.

u35 strives to keep the platform available at all times. However, the service may be temporarily interrupted due to maintenance, technical issues, or circumstances beyond our control. u35 is not liable for any losses players incur as a result.

Losses can occur in gaming. u35 is not responsible for any money lost by players — all gaming decisions are the player's own responsibility.

Games may be unavailable during server maintenance. For any games in progress during such periods, u35 will handle the outcome in accordance with its standard procedures.

If a dispute arises regarding the service, the player must first contact [email protected] with full details of the issue. u35 will endeavour to respond within 30 days to resolve the dispute.

If you have any questions about our terms and conditions, you can reach the u35 customer support team in Myanmar language 24/7—

• Via Live Chat (available on the platform)
• Email: [email protected]